Cancellation policy

Subscribe and Save: Cancellation Policy

This policy explains how our Subscribe and Save subscriptions work, and how you can skip, pause or cancel at any time.

How subscriptions work

When you choose Subscribe and Save at checkout, you save 20% on your order and we deliver automatically every month. The quantity you select is the quantity sent on every delivery. Each bottle contains 60 gummies, which is a 30 day supply at two gummies per day.

Your first payment is taken at checkout. After that, your saved payment method is charged automatically on each renewal date, and your order is dispatched shortly afterwards. Prices are shown at checkout before you confirm, and we will always email you before a renewal is charged.

Skipping, pausing or cancelling

You are never locked in. You can skip a delivery, pause your subscription, change the quantity, or cancel completely at any time. There are no cancellation fees and no minimum number of orders.

To make a change, use the manage subscription link in your subscription confirmation email, or email us at hello@healthieroptions.uk and we will action it for you.

To make sure a change applies to your next delivery, please cancel or amend at least 48 hours before your next scheduled renewal date. Changes made after an order has already been processed will apply to the following delivery instead.

Refunds on subscription orders

Subscription orders are covered by our standard Refund Policy, including the 30 day return window. If a renewal is charged and you no longer want that delivery, contact us at hello@healthieroptions.uk as soon as possible. If the order has not yet been dispatched we will cancel and refund it in full.

Your statutory rights

Nothing in this policy affects your statutory rights as a consumer under UK law.

Questions

Email hello@healthieroptions.uk and a member of our UK team will reply within 1 working day, Monday to Friday.